Technology Recommendations for Remote Work and Telecommuting

1.3 Software

UNM supports enterprise licenses for many commonly used software solutions. These software titles are available for download from the UNM software store at https://webstore.UNM.edu, and many are installed by default in the standard software image. Check with UNM Software Distribution if you have any questions about titles or availability.

Productivity – Microsoft Office and Adobe Acrobat Pro form the foundation for basic productivity tools at UNM. Depending on the individual’s job title, access to Microsoft Office is available as an application suite that can be installed from the Lobomail service. Web-based versions of Microsoft Office are also available to all UNM users. Adobe Acrobat Pro is part of the Adobe Creative Cloud package that is universally available at no or low cost.

Creativity – The Adobe Creative Cloud software package is available at no or low cost to the entire university community and contains an entire suite of tools to support media creation and distribution, from flyers and post cards to videos, infographics, podcasts, and more. These tools can be especially important for adding context and meaning to remote communications and presentations. Support and information about UNM’s Creative Campus program is available at https://creativecampus.UNM.edu. Users who are unfamiliar with media creation tools may want to get started by looking at Adobe Express. Both tools are designed to get beginners started quickly and easily while offering powerful design and composition tools.

Collaboration – UNM supports enterprise licenses for Zoom and Microsoft Teams. Departments with remote workers are encouraged to acquire access and use these tools frequently to support communication between employees in the department, to collaborate with other university departments and constituencies, and to develop a sense of community and work culture amongst distributed employees.

Zoom Professional accounts are available on request (no charge). To get set up, visit https://webmeetings.UNM.edu/licensing/index.html to request an account. The site also provides many tips and best practices for using Zoom in a way that protects the security and privacy of your meetings. For departments who want to deliver large webinars or public meetings, the site also contains information on how to set up and/or license webinar add-ons to support these events.

Microsoft Teams is a great tool for maintaining regular chat conversations among coworkers, easily setting up ad hoc and recurring voice and/or video meetings with colleagues, and for sharing and collaborating on files and other work documents. There is an information site for Microsoft Teams at https://itapps.UNM.edu/microsoft-teams/index.html to help you get started with this service.

Specialized departmental software – R, SAS, and Matlab are a few examples of specialized software that employees may need to perform their jobs. A number of these software titles have enterprise licenses or discounts available to support departments with the best possible pricing. Contact UNM Software Distribution for more information.